Contact Center
-
Role of Cloud in Contact Center
Jeff Linden, SVP of IT and CIO, Red Roof Inn
-
Five Trends Driving the Evolution of Omni-lingual Support in Contact Centers
Tom Tseki, Vice President and General Manager of GeoFluent & Customer Care Solutions, Lionbridge
-
Three Ways Contact Centers can Shape Customer Experiences
Preston Rogers, Assistant VP, Customer Contact Centers, Unum [NYSE: UNM]
Three Ways Contact Centers can Shape Customer Experiences
Preston Rogers, Assistant VP, Customer Contact Centers, Unum [NYSE: UNM]
The Touch of Magic to Transform Contact Centers
Lexi Emmons, Sr. Director, Customer Experience, Bright Horizons
-
-
How to Leverage Data Science to Provide Insanely Great Customer Experiences in Any Industry
Dr. Mark Wang, Chief Data Scientist, Alorica
